In the event of cancellation of tour/travel services due to any avoidable or unavoidable reason(s), you will be notified in writing. Cancellation charges will be applicable from the date we receive the cancellation request in writing, and the charges will be as follows:
• Cancellation made 30 days or more prior to the scheduled arrival: 10% of the total tour/service cost.
• Cancellation made between 20 to 18 days prior to the scheduled arrival: 20% of the total tour/service cost.
• Cancellation made between 14 to 16 days prior to the scheduled arrival: 25% of the total tour/service cost.
• Cancellation made between 10 to 8 days prior to the scheduled arrival: 50% of the total tour/service cost.
• Cancellation made 7 days or less prior to the scheduled arrival, or in case of a no-show: No refund will be provided.
Please ensure that any cancellation requests are communicated to us in writing to initiate the cancellation process and to determine the applicable charges based on the above-stated policy.
• All refunds will be processed within 7-8 working days and credited to the customer's bank account.